Who We Are
HungerRush is a leading provider of integrated restaurant solutions. HungerRush 360 is our flagship cloud POS system that makes it easier to delight guests, drive loyalty, and manage restaurants from anywhere. The all-in-one system integrates digital ordering, delivery, customer engagement, restaurant management, and payment processing features with flexible software designed to give operators of all sizes more insight into their customers, more control over their operations, and more power to profitably grow their business. Learn more at www.hungerrush.com
We are seeking an experienced and dynamic Product Manager to join our innovative Software-as-a-Service (SaaS) company in the restaurant point-of-sale (POS) industry. As a Product Manager, you will play a pivotal role in shaping the future of our product line by taking part in product strategy, collaborating with cross-functional teams, and ensuring the successful delivery of high-quality solutions to our clients. This is a unique opportunity to join a fast-paced and rapidly growing organization, where you will have the chance to make a significant impact.
This is a remote role but may not be performed in the following states: California, Colorado, Maine, Minnesota, New York, Ohio, Pennsylvania, Washington D.C, or Washington. Access to an office space is available in Overland Park, KS and Houston, TX.
- Develop and execute a comprehensive product roadmap that aligns with the company's strategic goals and vision for the restaurant POS software.
- Conduct thorough market research and gather customer feedback to identify emerging industry trends, customer needs, and competitive landscape.
- Collaborate with stakeholders, including clients, sales, marketing, and engineering teams, to gather requirements and translate them into actionable product plans.
- Work closely with the engineering team to prioritize and execute product features and enhancements, ensuring timely delivery and high-quality standards.
- Drive the product development process, including defining user stories, creating wireframes and prototypes, conducting user testing, and overseeing product launches.
- Act as the primary point of contact for clients, understanding their pain points, gathering feedback, and incorporating it into product improvements.
- Monitor and analyze key product metrics, user behavior, and market trends to inform product optimization and identify opportunities for growth.
- Champion a customer-centric approach by advocating for user experience and ensuring the product meets or exceeds client expectations.
- Bachelor's degree. MBA or equivalent is a plus.
- 3+ years of proven experience as a Product Manager in the SaaS industry, preferably within the restaurant POS or related domain.
- Strong understanding of the restaurant industry and its unique challenges, including familiarity with various types of dining establishments a plus.
- Demonstrated success in driving the entire product lifecycle, from concept to launch, with a track record of delivering innovative and successful software products.
- Excellent communication skills with the ability to articulate complex ideas clearly and concisely, both verbally and in writing.
- Proven experience in gathering and analyzing customer feedback, market research, and competitive analysis to inform product decisions.
- Technical background or ability to collaborate effectively with engineers and understand technical constraints and opportunities.
- Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
- Proactive and self-motivated, with the ability to work independently and thrive in a fast-paced, startup-like environment.
- Familiarity with Agile development methodologies and project management tools.
- Experience with user-centered design principles and UX/UI best practices.
If you are a highly motivated and innovative Product Manager with a passion for shaping the future of the restaurant POS industry, we want to hear from you. Join our dynamic team and help us revolutionize the way restaurants manage their operations and serve their customers.
This position is open to candidates who are authorized to work in the United States, without sponsorship, either now or in the future. At this time, and in the foreseeable future, HungerRush is not able to support assistance with additional visa sponsorship, regarding this specific position.
Disclaimer: This Job Description indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties in addition to those described above.
HungerRush is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal, state, or local municipal law.