Integrations Specialist

Who We Are  

HungerRush is a leading provider of integrated restaurant solutions. HungerRush 360 is our flagship cloud POS system that makes it easier to delight guests, drive loyalty, and manage restaurants from anywhere. The all-in-one system integrates digital ordering, delivery, customer engagement, restaurant management and payment processing features with flexible software designed to give operators of all sizes more insight into their customers, more control over their operations, and more power to profitably grow their business. Learn more at www.hungerrush.com  

Position Overview:
We’re seeking a detail-oriented and technically-savvy Integrations Specialist to join our growing team. In this role, you’ll be responsible for configuring and deploying third-party and local integrations as well as mobile app deployment efforts across Android and iOS platforms. This person will work directly with clients and internal teams to scope, plan, and execute software integrations. You’ll be responsible for understanding client requirements, providing clear communication throughout the process, and ensuring integrations are completed smoothly and successfully. An important part of this role includes auditing existing workflows and integrations to identify gaps, inefficiencies, and opportunities for improvement.

Key Responsibilities:

• Configure and support  integrations (e.g. Third party integrations, Mobile app deployments, loyalty )
• Manage end-to-end mobile app deployment processes, including app store submissions, branding, testing, and updates
• Troubleshoot and resolve integration and deployment issues with attention to detail and urgency
• Serve as a liaison between clients and internal teams to gather requirements and communicate technical updates
• Create and maintain documentation for processes, workflows, and troubleshooting steps
• Coordinate and support cross-functional training initiatives related to integrations and mobile apps
• Monitor and ensure successful data flow between systems and identify opportunities for optimization

Qualifications:

• 2+ years of experience in technical support, software configuration, or systems integration
• Experience deploying mobile applications to the Apple App Store and Google Play Store
• Strong problem-solving and organizational skills with a customer-first mindset
• Excellent verbal and written communication skills
• Comfortable working independently and managing multiple priorities
• Experience with tools like Postman, Jira, Confluence, and github platforms is a plus

Bonus Points For:

• Experience in the restaurant, hospitality, or retail tech space
• Previous experience with mobile app design
• Third Party integration knowledge such as Doordash, Uber Eats, and GrubHub

Additional Information  

This position is open to candidates who are authorized to work in the United States, without sponsorship, either now or in the future. At this time, and in the foreseeable future, HungerRush is not able to support assistance with additional visa sponsorship, regarding this specific position.  

Disclaimer:  This Job Description indicates the general nature and level of work expected of the incumbent(s).  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.  Incumbent(s) may be asked to perform other duties in addition to those described above.    

HungerRush is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal, state, or local municipal law.